Spa Etiquette

Just a few rules and guidelines to help our customers enjoy their spa visit.

As a spa guest you are expected to:

• Arrive on time or early for your appointment, to enjoy the facility. If you don’t your service may be cut short in order to provide for the services following yours.
• We have a small spa. Please enjoy yourself but remember others are in treatments, relaxing and enjoying the quiet of their space.
• Give the therapist feedback as to your comfort level, what you like and don’t like, too hot, too cold etc...
• Relax... that's generally why you are in the spa.
• Know that you are in a professional spa therapy operations and do not expect anything other than therapeutic or spa services.
• Know that you may be silent or talkative. Please don’t hesitate to tell your service provider to “pipe down” if quiet is what you want and NOT what you are getting.
• Share public space respectfully with other spa goers.
• Do not bring children and leave them unattended, this is very disruptive to other spa goers and unsafe for children.
• Know if gratuities are included or not and be prepared according to your experience and desire to tip or not.
• Relax, yet respect that the room must be prepared and used for the next client; so know that you must vacate treatment room upon completion of service within a reasonable amount of time.
• Give honest feedback to the therapist, owner, receptionist, etc., as operation personnel cares to know if your spa experiences was as expected.

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